Meet the Team

Leveraging a strong background in dance and marketing management, Jacqueline specializes in developing and executing comprehensive marketing strategies that captivate audiences, foster relationships, and generate financial growth.

Hiʻilei Kapu is a hospitality and event sales leader known for transforming venues into unforgettable experiences. Originally from Oʻahu and now based in Nashville, he blends the spirit of aloha with strategic sales leadership, helping organizations create impactful events that drive connection and engagement. As Director of Event Sales for the Woolworth Theatre and The Marquee, Hiʻilei specializes in corporate events, entertainment, and experiential hospitality.

Justin has been in the Hospitality and Guest Services industry for over 20 years. His love of all things Guest Relations started while working at the Walt Disney World Resort in Orlando, Florida. This jump-started his love of creating unforgettable experiences throughout his career. Justin fell in love with working in the Box Office at venues and theatres as it combines his two greatest passions: entertainment and guest services. He will make you feel right at home when you step foot into the theatre, so make sure to say hello!

Before joining the Woolworth team, Jake worked in the concert touring world, gaining expert knowledge of all facets of concert and event lighting, video, and audio. His expertise spans all aspects of production, and he has had the privilege of working with esteemed artists like Papa Roach, Elle King, Five For Fighting, HARDY, and many others, leaving an enduring impact on the live entertainment scene. He brings that experience and expertise to every Woolworth production, from resident shows to corporate and private events.

After starting a career in live music at age sixteen, Scott Pope has spent the last decade exploring the industry and taking on various positions. He most recently was Operations Manager of a large venue in his home city of Boston, Massachusetts. Additionally, he has held several other management positions for restaurants, arenas, theaters and has had experience in other hospitality roles. With his background as a performer, Scott offers a unique perspective when it comes to managing live events.

Michael Hendrickson has been in the Hospitality industry for over 20 years. He has worked at various Marriott properties throughout Florida and held several positions up to the Executive Sous Chef at Biscayne Bay Marriott in Miami Florida. In 2019, he was promoted to Executive Chef at the Gaylord Opryland in Nashville Tennessee. He has also held several chef positions in free standing restaurants in Nashville. He has been involved in venue opening with Cannery Hall Music venue. He graduated from Johnson and Wales University with an AA in culinary arts and obtained his BA in Culinary Management from the Art Institute.

Ashley Jones is an event coordinator with a background in hospitality, guest experience, and event coordination. A recent graduate from Belmont University, she is passionate about creating memorable experiences through thoughtful planning, collaboration, and attention to detail. She enjoys creating events that feel seamless, engaging, and memorable for every guest.