FAQs

Frequently Asked Questions

FAQs2023-05-26T20:45:41-05:00
Parking2024-06-21T15:03:47-05:00

There are many paid parking garages and surface lots around Woolworth Theatre. Click here for a complete list of parking options in Downtown Nashville.

 

Woolworth Theatre Parking Map

Cameras2022-09-22T14:42:45-05:00

Professional cameras with detachable or telephoto lenses are prohibited. Flash photography is not permitted.

Guest Services2026-10-07T15:50:59-05:00

Woolworth Theatre wants to provide you with an evening of entertainment and fun. If you need assistance at any time, please email vip@woolworththeatre.com.

Smoking2022-09-22T14:41:53-05:00

Smoking is prohibited in all areas of Woolworth Theatre, including the use of e-cigarettes and similar devices.

Box Office2026-10-07T15:50:01-05:00

Physical Box Office hours, located at 223 Rep John Lewis Way N:
3 – 9 PM on Wednesday, Thursday, Friday, and Saturday

Virtual Box Office hours (Contact info@woolworththeatre.com or (615) 445-7400 for Box Office)
9 – 5 PM on Tuesday
12 PM – 9 PM on Wednesday, Thursday, Friday, and Saturday

Code of Conduct2022-09-26T01:13:58-05:00

We want everyone who joins us at Woolworth Theatre to enjoy their visit. Please treat other guests and staff respectfully.

Prohibited items include weapons, outside food and drinks, oversized bags/backpacks, laser pointers and professional cameras/recording devices.

Smoking is not permitted inside Woolworth Theatre.

Lost and Found2022-09-26T01:20:55-05:00

If you believe you have left something behind at Woolworth Theatre, please reach out to info@woolworththeatre.com.

Coat Check2022-09-26T01:21:20-05:00

Coat check is not available at this time.

Refunds and Exchanges2022-09-26T01:26:10-05:00

Woolworth Theatre does not accept returns or exchanges. Please contact vip@woolworththeatre.com with any questions.

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